Terms of Service for Ping Assistant

Effective Date: June 11, 2025

Last Updated: June 11, 2025

Welcome to Ping Assistant! These Terms of Service ("Terms") govern your access to and use of Ping Assistant's products, services, software, and website (collectively, the "Service"). By using our Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use the Service.

1. Description of Service

Ping Assistant ("we," "us," or "our") provides AI-powered meeting assistance, including scheduling support, transcription, summaries, and insights tailored for accountants and financial professionals. Our Service integrates with third-party tools like Google Calendar, Microsoft Outlook, Zoom, and Microsoft Teams.

2. Eligibility

To use the Service, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding agreement
  • Use the Service only for lawful and authorized purposes

3. Account Registration and Access

To access certain features, you may be required to create an account or connect third-party services.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access

You are responsible for all activity that occurs under your account.

4. Use of the Service

You agree not to:

  • Violate any laws or regulations
  • Infringe the intellectual property or privacy rights of others
  • Interfere with the operation of the Service
  • Use the Service for high-risk activities (e.g., storing sensitive health or financial data beyond what's necessary)

We reserve the right to suspend or terminate access if you violate these Terms.

5. Integrations with Third-Party Services

Ping Assistant relies on integrations with services like Google, Microsoft, and Zoom. By connecting your account, you grant us permission to access and use your information as allowed by those platforms.

We are not responsible for third-party services or their data practices. Please refer to their terms and policies.

6. Payment and Subscription

Some features of Ping Assistant may require a paid subscription.

  • Pricing is listed on our website or within the app
  • Fees are non-refundable unless otherwise stated
  • We may change pricing or billing methods with notice
  • If your payment fails, your access to the Service may be suspended

7. Intellectual Property

Ping Assistant retains all rights, title, and interest in and to the Service, including software, content, and branding. You may not copy, reverse-engineer, or otherwise misuse our intellectual property.

You retain ownership of any data or content you input into the Service.

8. Data and Privacy

Your use of the Service is subject to our Privacy Policy. By using Ping Assistant, you consent to the collection and use of your data as described therein.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

  • The Service will be uninterrupted or error-free
  • Meeting transcription or AI-generated summaries are 100% accurate
  • Compatibility with all devices or software

Use the Service at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Ping Assistant is not liable for:

  • Any indirect, incidental, or consequential damages
  • Any loss of data, profits, or business opportunities
  • Issues resulting from third-party integrations

Our total liability in any matter arising out of these Terms shall not exceed the amount you paid us in the previous 12 months.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if:

  • You violate these Terms
  • You fail to pay subscription fees
  • We discontinue the Service

Termination will not affect rights and obligations accrued prior to termination.

12. Modifications

We may update these Terms from time to time. We will notify you of material changes by posting an updated version and revising the "Last Updated" date. Continued use of the Service after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Ping Assistant

Email: [email protected]

Website: app.pingassistant.com